1. At midnight, the second shift of security guards ........... on duty.

coming
to come
comes
come

2. Ms. Najar wants to .......... the costs by tonight.

final
finalize
finally
finality

3. Ms. Yu has suggested .......... more reservation clerks.

hire
hiring
hired
to hire

4. A customer service representative .......... at our catalogue number.

always is available
is always available
is available always
being always available

5. Can you meet with us .......... 11:00?

on
for
at
in

6. The manager suggested .......... a research team.

organized
organizing
organizes
to organize

7. The receptionist .......... a message if you do not answer your phone.

takes
took
take
taken

8. A list of compatible software .......... with your new computer.

includes
is included
is including
included

9. The price of all cruises .......... airfare and all transfers.

to include
includes
including
include

10. .......... we were late, we could not enter the conference hall.

Although
Because
Therefore
However

11. Hotel employees are .......... to knock before entering the rooms.

requited
required
requisite
repulsed

12. Visitors are reminded .......... name tags at all times.

to wear
wear
be worn
is wearing

13. Mr. Nolde called to cancel his...........

notebook
calendar
appointment
notice

14. A manager .......... new things from his or her staff.

can sometimes learn
learning sometimes can
sometimes learn can
sometimes can learning

15. The budget analysis is due ............ Friday.

at
from
until
on

16. Please use the .......... envelope for your reply.

is enclosed
enclose
enclosing
enclosed

17. We cannot ship the order now because our .......... is low.

invitation
inventory
invention
invoice

18. The technicians in the research division .......... the process confidential.

is keeping
are keeping
to keep
has kept

19. Our service technicians receive .......... training available.

better
as good
best
the best

20. Your room has been reserved .......... two nights.

in
for
with
at

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